Urban Enterprise and its employees are bound by the relevant legislation regarding privacy as well as other laws that impose specific obligations in regard to handling personal information that directly or indirectly identifies a person, and dealing with data provided by clients and third parties.
Urban Enterprise is committed to protecting the privacy of personal and business information.
The policy supports the need of Urban Enterprise to collect information and the right of individuals and organisations to privacy and confidentiality of data. It ensures that Urban Enterprise can collect data and business information necessary for its services and functions, while recognising the right of individuals and organizations to have their information handled in ways that they would reasonably expect and in ways that protect the privacy of their personal information, business information and data.
Personal information, business information and data is collected and used by Urban Enterprise for the following purposes:
Urban Enterprise seeks to ensure that:
Urban Enterprise is willing to enter into Deeds of Confidentiality on an “as required” basis, regarding sensitive information or matters of commercial confidentiality that are disclosed to Urban Enterprise in order to carry out its services.
A complaint about information privacy and data confidentiality is an expression of dissatisfaction with the procedures, staff or quality of service of Urban Enterprise, associated with the collection or handling of personal information, business information and data.
Urban Enterprise will be efficient and fair when investigating and responding to information privacy complaints.
All complaints should be directed to Matt Ainsaar, Managing Director.
Urban Enterprise has not received any complaints in regards to breaches of privacy or data confidentiality since it was established in 1989.