SERVICES
VISITOR INFORMATION SERVICES STRATEGIES & REVIEWS
Informed strategies to deliver visitor information and services.
Our visitor services reviews and strategies are grounded in understanding of changing visitor information consumption trends. We provide reviews of visitor information centres, digital information and content, and explore contemporary ways of providing visitor information.
Urban Enterprise brings together our skills across economic analysis, facility planning, market assessment and governance to provide insights to visitor information services reviews and strategies.
We have access to excellent benchmarking data for visitor services provision and resources related to visitor servicing for regions and local government. Our recommendations draw on over 20 years experience in understanding the trends in visitor information consumption and the rise in digital information.
CAPABILITIES
Market research.
Organisational reviews.
Strategic planning.
Facility reviews.
Financial modelling.
Industry research and insights.
APPLICATIONS
Visitor services strategies.
Visitor services feasibility analysis and business cases.
Visitor information centre studies.
We are members of the Victorian Tourism Industry Council (VTIC) and Australian Regional Tourism (ART).
